Returns & Refunds

We accept returns provided it is within 14 days of the order receipt.

Here is a quick guide to help you 

If you do not have an account and ordered as a guest please email sales@airspotters.com to arrange your return. "YOU DO NOT HAVE TO SIGN IN" 

• Within your account and click returns and notify us, we need to know why it's being returned 
• We will respond within 24 hours and authorise the return.
• We pay for damaged and defective goods plus the return postage 
• We refund all other goods but not the return postage if ordered in error for example. 
• We will offer a credit on your account or full refund this is your choice.

or call 01536 639 707 and ask for Peter we are always happy to help.

We can send a pre-paid postage to you by computer or post for returns and large items can be collected by courier 

Thank you 

Malcolm and Peter